Today, many business cases can be solved through a smartphone. And this is not only reading e-mail, phoned with partners and ordering a taxi. Applications with new business opportunities come out so often that you don’t have time to keep track of new products.
We have collected in one article business problems that today can be solved with only one smartphone. And at the same time they asked entrepreneurs what applications they use.
P. S. The selection is relevant as of the date of publication - who knows, maybe tomorrow will be another start-up that will tear the market ;-)
- Pay taxes and file reports
- Make banking transactions
- Track tasks and lead projects
- Watch what is happening in the office and trading floor
- Monitor customer conversations
- Order courier delivery
- Conduct business correspondence
- Manage finances
- Capture information and ideas
- Scan documents
- Prepare presentations
- Pick up employees
- Manage office equipment
- Monitor employee time
- Book transport
- Manage inventory
- What do businessmen say
- The sole proprietor receives most of the orders through WhatsApp
- Mobile applications help to quickly and effectively address issues in the field of online education
- Improved quality of service and optimized processes in the network of beauty salons
What tasks can be solved in mobile applications
Pay taxes and file reports
Relationship with the tax, perhaps the most routine business task. Unfortunately, there is no getting away from it. You can pay taxes through online banking, and submit reports on the tax website, through public services or online accounting. In any case, to do this, you need to physically be at the computer.
With the app it all comes down to a pair of tapas. You can transfer money and send reports, wherever you are: at home, on the road, on vacation. You can do everything through a single cloud accounting application or use separate tools.
- "My Business",
- "FE 6%",
- "Personal account of the entrepreneur" - the official product of the FTS for the SP.
In addition, many banking applications allow you to solve problems related to taxes and reporting. Before looking for a third-party service, check that yours may have such functions.
Make banking transactions
Paying and invoicing is another integral part of the business. And sometimes all this needs to be done urgently, so that the business does not stand up: the suppliers shipped the goods on time, and the customers transferred the money they needed to pay the salary.
Of course, online customers now allow you to do all this in a couple of clicks: you do not need to print bills and go to the branches. But what to do if there is no access to a computer, but you need to “transfer money or send an invoice“ just yesterday ”?
Along with desktop clients and browser-based personal accounts, many banks have mobile applications that allow you to perform operations in minutes regardless of where you are. Details of counterparties, information about past movements and other data are saved: if the partner is not new, you will not have to fill in anything.
I myself do not even remember when I last visited the LC of my bank from my computer - I do everything through the application.
- "Sberbank Business Online",
- "Tinkoff Business",
- "VTB Business Online".
In fact, you can transfer indefinitely - almost every bank now has a mobile application. Look for yours in the AppStore or the "Play Store", if not yet.
Track tasks and lead projects
I don’t know if this is a trend or a requirement of modernity, but now many companies (and not only in Digital and IT) manage the work processes and tasks of employees using electronic services. Lonely businessmen task managers and others to-do replace paper notebooks, in a larger business, entire teams work under the dictation of project management services.
Follow the tasks, read the comments of employees and adjust their actions conveniently from a smartphone, especially when you are on vacation, on the road, at a business meeting or relaxing with your family. Mobile applications have most products that are developed and regularly updated. By the way, in such versions there are often additional useful functions like a widget of actual tasks for today or buttons for quickly creating a case on the main screen.
- Meister task,
There are hundreds of such applications in the Play Store and the AppStore for every taste. However, in my experience, it is better to initially choose a tool that you will use both on a mobile device and on the desktop.
Each entrepreneur or team needs its own functionality: one without a time tracking, the other important that there is a lot of space for files. Therefore, selecting the service, analyze all the possibilities of different options and choose the one that best suits your business.
Watch what is happening in the office and trading floor
For offline business, video surveillance is an indispensable thing. With cameras easier:
- solve an ambiguous situation with the client;
- to warn the offense or to find a criminal;
- understand where 3 brand new laptops are from the warehouse and punish the unclean employees.
And in some modern services there are also analytical functions: counting the visitors of the outlet, analyzing the target audience and the popularity of different categories of goods.
Of course, you can view recordings, online broadcasts and reports from a computer. However, when urgent questions arise on the road, it will be useful to see the cameras from the phone. In addition, some services via the application send notifications when sound or motion sensors are triggered. Quickly reacting, you can catch the offender on the spot.
- "Video surveillance B2B" from Rostelecom,
- Trassir client.
As in the case of project managers, you should not choose a video surveillance service only by a convenient application. Evaluate all the opportunities, terms of cooperation and tariffs to find the right solution.
Monitor customer conversations
Virtual PBX is no surprise. This way of organizing corporate telephony is simpler, more flexible and cheaper than the traditional one. And for distributed companies without a physical office, warehouse or outlet, there is no choice.
In short, modern virtual PBX systems are programs that run on development servers, and users access them through a web service. Such tools distribute calls among employees, record conversations, store call history, integrate with CRM and have other useful functions, the set of which depends on the specific solution.
Setting up a service, creating call distribution scripts and integrating telephony with other products is, of course, more convenient from a computer. And from a smartphone it is convenient, for example, to listen to conversations with customers while driving, so that you do not spend time on it.
Another scenario is mobile applications for managers, through which their phones are attached to the PBX. So all calls and calls get into the system, even when employees are often "in the fields" and communicate with the client from a mobile.
- "MTT Business",
- Menetalk Business.
In the Play Store, I found not many serious business telephony applications. I think the point here is that the developers do not consider it necessary to upload applications to the public aggregators, which go only together with the main service and become available after the conclusion of the contract.
Order courier delivery
A business (even if it is all reduced to one person providing home services) from time to time uses the services of courier services in order to:
- send the order to the client;
- deliver invoices;
- pick up signed documents.
Of course, when you are at a computer and you don’t hurry anywhere, you can call a courier by phone, via a form or an interactive service on the website. Also, some companies accept applications via instant messengers. For example, for 1.5 years I have been ordering delivery in the same service via Telegram. But if they had an application, I would use it ;-)
Here it all comes down to saving time and mobility. Calling a courier on the road or at a meeting is more convenient through the application. In addition, when you periodically send envelopes and parcels to the same addresses, they are saved, and the whole procedure is reduced to a pair of tapes on the screen.
- "EMS Bird",
- "Fast elephants",
When searching for the application of the courier service "Play Market" gives out a lot of products designed to organize the work of the couriers themselves. Be careful not to waste time downloading and installing unnecessary applications.
Conduct business correspondence
I think there is nothing to explain here. A modern person speaks less on the phone and writes more and more: in the mail, instant messengers, corporate chats. A function of voice messages saves time: you can call up less often, talk a couple of sentences faster than typing.
Mobile applications of instant messengers and mail services are convenient because you can look at urgent messages at any time and reply to them wherever you are. In addition, any application has push-notifications, with them you will not miss anything important. Everything is flexibly configured - pushy about unimportant events can be turned off, so as not to distract.
- "Mail.Ru Mail",
- "Yandex Mail",
- Facebook Messenger,
The abundance of incoming channels and endless notifications, of course, can be annoying. However, when you wait for an important message, it is more convenient to turn them on than to be distractedly distracted by incoming checks.
Without a sound financial accounting system, doing business is like a walk through a dark maze with a blindfold. It is not clear what is happening around, where the money comes from, where it goes, and whether we work at all.
The benefit now more and more businessmen understand this and seek to organize transparent financial accounting. Some do it the same way in Excel and similar programs, others use online services. For large companies, this process is often combined with others in the ERP system.
Fully working in Excel or "Google Spreadsheets" from a phone is, of course, not very convenient, but to open and see some numbers is quite. For those who use services and programs, everything is easier. Many of them have convenient mobile applications that completely or partially duplicate the functionality of the desktop and browser versions. Analyzing income / expenses, making expenses and financial planning can be done from anywhere.
- "Business Finance",
- "Accounting for start-up and m. Business" - Easy Finance,
- "FinGrad Monitor".
By the way, large enterprise management systems that incorporate financial accounting modules also have mobile applications. They, of course, do not provide all the features of the full version, but contain certain functions that are convenient to use from a smartphone or tablet.
Capture information and ideas
The head of an entrepreneur is filled with thoughts about business development 24/7. At any time, a brilliant idea may come by, important information may come along or a useful link in the browser may be caught. Trying to keep everything in your head is a bad idea, something will be forgotten.
Many use paper notepads and diaries to record and store valuable ideas. However, they are not very convenient to systematize and search for information, and in the case of links this method does not hold water. Mobile applications in this regard are much more functional - you can sort notes, links, documents and photos by folders and tags, and quickly find the right one with the help of a keyword search. When you need to quickly fix something on the go, voice dialing and recording audio files will come in handy.
- Google keep
- Light Notes,
- Microsoft OneNote.
By the way, some products have both mobile and desktop / browser versions that are synchronized with each other. Thus, from which device you would not bring information, everything gets and is systematized into a single system.
In business, sometimes there are situations when you need to scan a document to save yourself or send to someone. At the same time, there is no computer or office equipment at hand.
Of course, this problem can be solved with the help of an ordinary smartphone camera - just take a picture and send it. However, such pictures are not always of high quality, and in the background there will be a table, chair or back of a subordinate.
Special mobile scanning applications also use the smartphone’s camera, however they:
- automatically capture the document itself, cutting off all unnecessary;
- align it as if you used a conventional scanner;
- apply filters that improve quality, make the image readable and presentable.
- Prime PDF Scanner,
- Tiny Scanner,
Such applications have other useful functions - the signature of scanned copies with a finger / stylus on the screen, stamping, text recognition, saving in various formats and others.
With the help of presentations in the business a variety of tasks are solved - a financial report for shareholders, training materials for employees, business proposals for clients, development plans for investors and much more. You can cook all this in different programs, but perhaps the most popular ones are PowerPoint from MS Office and Google Presentations. As you guessed, they also have mobile versions.
I do not propose to fully make presentations on the smartphone. Although, when the file is needed urgently, but there is no access to a computer or laptop, this possibility will be very useful. If you exclude force majeure, the mobile application for creating presentations is useful to once again view the slides in anticipation of a meeting or a speech, to correct the flaws.
- Microsoft PowerPoint
- Google Presentations,
- "Presentation Designer",
- Presentation Remote.
By the way, installing several applications is not necessary - a document created on a computer in PowerPoint, opens perfectly for editing in the Google Presentations mobile application, and vice versa.
Pick up employees
Recruiting and hiring staff is a routine task that you don’t want to spend a lot of time on. In large campaigns, the head delegates it to HR, in small businesses, owners have to do this on their own:
- post vacancies;
- view resume;
- conduct interviews;
- draw up documents.
Of course, mobile applications will not help to spend less time on meetings and negotiations, but on the search and selection of candidates - completely. Regardless of the sites at which you are looking for employees, this can be done in a smartphone, for example, while waiting for a meeting. Many popular HR services have applications in which you can view feedback and resumes, send messages and invitations for interviews.
- "Indeed Employer",
By the way, you can publish vacancies and search for resumes in social networks and instant messengers, and also from mobile.
Manage office equipment
Despite the development of cloud technologies, our business still cannot do without paper documents. Agreements, bills, acts, invoices taken to share in the original and on paper. And all this needs to be printed, scanned, copied.
At first glance, there is no need for a mobile application - the technology is still physically in the office, and you can print it from your computer. On the other hand, typing from a smartphone is convenient, for example, when you rush to a meeting and have already turned off the desktop. A trifle, of course, but will save 5-10 minutes of time, which is always not enough.
Another useful feature of modern printers is the receipt of print jobs by email. You can send the contract to check the lawyers or an account in the accounting department directly to the printer, wherever you are.
Manage from the phone will only modern printers that have integration with mobile applications. If your device is a hundred years old at lunch, you will have the old-fashioned way.
Monitor employee time
Accounting of working time is not only about “trusting or checking”, but also about the accrual of salaries and bonuses, evaluation of the effectiveness of the methods and tools used, process optimization and other business tasks.
It is convenient to use the programs and online services to keep track of how much time employees spend on individual tasks and work. Many of them now have mobile apps. The functionality of the latter allows you to analyze the performance of the company as a whole, departments and specific people, tasks and processes.
- Yaware TimeTracker,
By the way, such tools allow not only to analyze the productivity of those who work at the computer, but also to control the working time in the outlet, in a warehouse or production.
Логистика - один из самых сложных и затратных процессов. Даже если вы просто отправляете грузы транспортными компаниями и курьерскими службами, все равно отнимает время:
- оформление и подписание документов;
- search and reservation of vehicles at the right time;
Work in this direction is facilitated by mobile applications with powerful functionality and high-quality usability. A standard set of functions allows you to calculate the cost and terms, place orders, pay for and track the process of transportation.
- "Business Line",
- "ATI Cargo and Transport",
Applications, of course, do not eliminate the need to find a reliable partner, enter into contracts and maintain documents, but save some time.
For inventory management and warehouse workflow, software solutions are often used, the functionality and complexity of which depend on the size of the business. Now there are large box solutions on the market, like "1C: Logistics: Warehouse Management", and light cloud products, for example, MoySklad. Also, modules for warehouse management are in many CRM and retail automation services.
Mobile applications here will be useful for sales managers and warehouse workers. The first will be able to quickly check the balances and book goods for the client when they are working "in the field" - they go to meetings and negotiations. It will be more convenient for the second to accept and contribute to the system, to check the balance in the program with what is physically in stock.
- "ZAICO - warehouse accounting",
- "Accounting for goods - simple warehouse 2.0",
- "1C: Trade and Warehouse",
- "Mobile ticket office and warehouse."
In-application accounting functions are often combined with other areas: cash transactions, sales accounting, CRM, financial accounting, etc.
What do businessmen say
To understand what tools are really in demand, I decided to ask entrepreneurs what applications they use. The expected leader turned out to be various messengers through which companies communicate with customers and employees. This type of application was mentioned by everyone.
And here are some of the most interesting, in my opinion, stories.
The sole proprietor receives most of the orders through WhatsApp
We provide services to the public for the installation of interior doors. Three years ago, for the first time, they wrote under the phone number on the site that in addition to calls, you can write via WhatsApp and Viber. On the same day, literally in a couple of hours, I received the first order from Viber. Then mobile traffic was 35%, and instant messengers were actively entering our lives. Now on the site there is a button "Write on WhatsApp", on click on which mobile users immediately go to the dialogue in the application, and the PC opens the tab whatsapp-web.
With the help of the application we solve several problems at once:
- We start a correspondence with the future client, which is always with you. You can return to it at any time, even after six months. And people are returning.
- We save time and money on measurements and consultations with departure. We advise a person remotely free of charge if he has any questions. We receive and send photos, communicate via video call.
- We calculate the cost of work on the photo before departure to order. There are fewer failures and surprises for the customer and for the performer.
- We increase confidence. Upon request, in correspondence we can send photos of work, make a video call from the workplace, show how everything works. Such customers no longer break.
- We send invoices and electronic checks.
- Use for correspondence between employees.
Today, I get 50% of applications via WhatsApp, 40% by phone, 10% from the order form on the website, 0 from Jivosite. Mobile traffic on the site - 50%. Conversion to orders from contacts on WhatsApp is twice as high as by phone and from the order form on the website. 60% of contacts on WhatsApp we bring to the real order.
Two months ago I connected the JivoSite chat from the Yandex search, and put an application on the phone to receive notifications about new dialogs. During this time, I was contacted by 30 people via chat - not a single order, although I answer instantly.
Mobile applications help to quickly and effectively address issues in the field of online education
90% of my work time is spent on the phone:
- Communication with staff - WhatsApp / Telegram.
- Content creation - texts, photos, videos, graphics.
- Publication in social networks - VKontakte, Facebook, Instagram.
- Accounting finance - personal and business.
- Setting and controlling tasks - Asana, Trello.
- Planning and collecting ideas - Evernote, mindmaps.
All this allows me to work from anywhere, at any time, to solve most issues quickly and efficiently.
Improved quality of service and optimized processes in the network of beauty salons
Five years ago, we decided that our network should be number one in the country for hair coloring. But in order to evaluate the result, we need statistics on the return of customers, sold goods, profitability of services. Therefore, we have connected ATOL Sigma smart terminals, where I can receive detailed information about the services provided in each salon and each master in one click.
It is convenient for our administrators to record clients in an electronic journal. At the same time, the system sends automatic recording reminders and feedback requests. During the year since the introduction of ATOL Sigma, we have increased the quality of service by 2 times, improved the turnover indicators due to more precise control of the warehouse. And those tasks that previously "ate" a lot of time, for example, reconciliation of cash reports, began to take 2 seconds.
And what is more important: now I can track all the parameters of a business online - on my work computer or mobile phone anywhere.
What mobile applications do you use and how do they help your business? Or, maybe, there are tasks that you would like to solve in a smartphone, but have not yet found a suitable solution? Let's discuss in the comments.